Job Description

MAIN PURPOSE OF JOB

To carry out general tree maintenance, including, but not limited to pruning, hedge cutting, removal of trees etc. as per client specification.
To work collaboratively within a team to deliver a quality service to our clients and customers. To communicate effectively with the team, including supervisors and contract managers.

PRINCIPAL ACCOUNTABILITIES

General

• Undertake all routine and specialised grounds maintenance, focusing on best practice
• Maintain tools responsibly, including cleaning, oiling and sharpening as directed. Damaged or lost items to be reported to your supervisor
• Accept responsibility and work collaboratively to achieve results
• Communicate effectively, to keep managers informed, and listen and ask questions to ensure understanding
• Be efficient and organised, working to company systems e.g. timesheets, work controls tick sheets, rotas
• Be reliable in your attendance at work and to follow company rules and procedures if absent from work for any reason

Customer

• Create a positive impression with our customers and work to exceed their expectations, presenting a polite and responsible attitude at all times
• Focus on promoting the company wherever possible and feedback potential leads from sites and local press
• Dealing with the public in a respectful and efficient manner, answering questions relating to the site, noting and reporting any complaints to your supervisor
• Represent the company respectfully by wearing the correct corporate clothing, ensuring vehicles and machinery are professionally presented and that sites are kept clean and tidy

Health & Safety

• Ensure that works carried out complies and focuses on the idverde Health & Safety and Environmental Policy
• Ensure integrity when reporting accidents, near misses and hazards
• Work areas to be assessed with integrity to ensure potential hazards are removed or adequate control measures are in place to implement a safer working environment
• Personal Protective Equipment (PPE) to be worn responsibly for each task being undertaken
• Work to risk assessments and COSHH assessments

Learning

• Discuss and review your work and job specification and display innovation by planning changes and improvements as appropriate
• Be suitably trained for all work tasks undertaken and taking training opportunities where relevant
• Demonstrate innovation by identifying opportunities and suggest alternative and more effective ways of carrying out tasks

Financial

• Take responsibility in avoiding wastage which will contribute to the company controlling costs
• Utilise the most economic and effective work practices
• Show innovation and make suggestions for improvements that may lead to increased productivity
• Take responsibility in the security of vehicles, machinery and materials

KEY PERFORMANCE INDICATORS

• Delivering the program on time or ahead of schedule
• Client satisfaction of the quality of work delivered
• Maintaining a consistent attendance record

KNOWLEDGE AND SKILLS

• Hold relevant NPTC CS Units, e.g., CS30.1 &30.2, CS31, CS398, CS39, CS41 (or equivalent)
• Hold a full clean, current UK driving license with B+E
• Hold a relevant first aid qualification, e.g., AP, EFAW
• Working knowledge of all arboriculture operations
• Experience of working in the arboriculture industry would be advantageous, although full training will be provided
• Where required to assist team leader in the preparation of site specific risk assessments, to report accidents and near misses
• Working knowledge of LOLER, PUWER and WAH regulations
• Liaise with team leader to ensure work schedules are maintained

PERSONAL QUALITIES

• Professional attitude
• Innovative and self-motivated
• Must be a team player and be respectful of other operatives within the team
• Must work responsibly as will not always be supervised