Job Description

MAIN PURPOSE OF JOB

This is a great opportunity to be involved in the maintenance of one of the Top 10 parks in the UK, Telford Town Park has held a green flag for the last 5 years You will be responsible for the high quality delivery of the grounds maintenance and services as outlined in the output specifications, ensuring that horticulture standards are improved/met as per clients specifications.

Ensuring all activities are undertaken in full accordance with prevailing Health & Safety guidelines

PRINCIPAL ACCOUNTABILITIES

General

• Undertake all routine and specialised gardening, focusing on best practice
• Maintain tools responsibly, including cleaning, oiling and sharpening as directed. Damaged or lost items to be reported to your supervisor
• Accept responsibility and work collaboratively to achieve results
• Communicate effectively, keep managers informed, and listen and ask questions to ensure understanding
• Be efficient and organised, working to company systems e.g. timesheets, work controls tick sheets, rotas
• Be reliable in your attendance at work and to follow company rules and procedures if absent from work for any reason

Team Management

• Responsible for the day to day leadership and output of designated gardening activities
• Act in a professional and confident manner
• Work collaboratively with your team to achieve results
• Delivery of toolbox talks and briefings to Gardener’s

Customer

• Create a positive impression with our customers and work to exceed their expectations, presenting a polite and responsible attitude at all times
• Focus on promoting the company wherever possible and feedback potential leads from sites and local press
• Dealing with the public in a respectful and efficient manner, answering questions relating to the site, noting and reporting any complaints to your supervisor
• Represent the company respectfully by wearing the correct corporate clothing, ensuring vehicles and machinery are professionally presented and that sites are kept clean and tidy

Productivity

• Take responsibility for delivering a quality service
• Display innovation and make suggestions for improvements that may lead to increased productivity
• Focus on utilising the most economic and effective work practices

Planning and Organising

• Completion of certain reports/documents and returned to the Contract Manager for review
• Be efficient and organised, focusing on following company procedures e.g. job tick sheets, time sheets and vehicle inspection sheets

Health & Safety

• It is the responsibility of the Head Gardener to ensure that all staff within their team are inducted properly
• Ensure that works carried out complies and focuses on the idverde Health & Safety and Environmental Policy
• Ensure integrity when reporting accidents, near misses and hazards
• Work areas to be assessed with integrity to ensure potential hazards are removed or adequate control measures are in place to implement a safer working environment
• Ensure that the full team are wearing Personal Protective Equipment (PPE) responsibly for each task that requires it
• Work to risk assessments and COSHH assessments

Learning

• Discuss and review your work and job specification and display innovation by planning changes and improvements as appropriate
• Be suitably trained for all work tasks undertaken and taking training opportunities where relevant
• Demonstrate innovation by identifying opportunities and suggest alternative and more effective ways of carrying out tasks

Financial

• Take responsibility in avoiding wastage which will contribute to the company controlling costs
• Utilise the most economic and effective work practices
• Show innovation and make suggestions for improvements that may lead to increased productivity
• Take responsibility in the security of vehicles, machinery and materials

KEY PERFORMANCE INDICATORS

• Delivering the program on time or ahead of schedule
• Client satisfaction of the quality of work delivered
• Maintaining a consistent attendance record

KNOWLEDGE AND SKILLS

• A professional qualification in horticulture
• Demonstrable horticulture knowledge and experience
• Full, clean driving licence
• Extensive and applicable knowledge of Health and Safety legislation
• Experience of leading a team

PERSONAL QUALITIES

• A passion and enthusiasm for horticulture
• Polite and professional attitude at all times
• Ability to motivate and lead staff
• Highly organised and efficient
• Ability to work collaboratively and maintain positive working relationships with clients and
colleagues
• Ability to remain calm under pressure